Search is easy. Discovery is everything.
Posman Books had one thriving NYC store and one failed location they'd just shut down. When new leadership decided to go national, they had to figure out if the magic could travel.
The magic? It was in the chaos all along. Walk into most bookstores, and you get calm, organized, and intellectual. Walk into Posman, and you get bright green walls, music playing, books stacked in tall piles, and mystery buys wrapped in brown paper. No section signage. Chaos that feels right. The failed store had tried to look legitimate. They'd suppressed the chaos and killed what made it work.
Brand Positioning
Visual Identity
Consumer Research
Retail Experience Design
Brand Guidelines
THE BRAVE IDEA
Be the opposite of the internet.
Design for curiosity and surprise.
A place for discovery, not search. Design for curiosity and surprise. We validated the new identity with consumer research, then created a Brand Experience Map that made the Posman magic portable across any retail footprint. Eight years later: one store became six across five cities. Revenue tripled. And developers in five new markets are now competing to bring Posman to their cities. DBA Design Effectiveness Award winner.
2017: Atlanta. 2018: Alpharetta. 2019: Boston. 2023: Pittsburgh. Then Miami in 2025—prime real estate next to Apple, across from the Museum of Ice Cream. Revenue up 311%. The team grew from 25 to 80. Developers in Tampa, Houston, Dallas, Raleigh, and Charlotte are calling them. Posman isn’t pitching anymore—they're choosing.
4th
Largest brick-and-mortar bookstore chain in the US
311%
REVENUE GROWTH IN EIGHT YEARS
We have total confidence in the replicability of our model. We don’t waste time on meetings about how the store will look. It’s all been sorted out.
”Robert Fader
VP, Posman Books
Share what you want to achieve. Together, we’ll see if we’re a good fit.